Jourdain Ink (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have, when you visit jourdainink.com or book an appointment with us.

Information We Collect

When you book an appointment, sign up for our email list, or contact us, we may collect your name, email address, phone number, and appointment details. If you make a payment, our payment processor (Stripe) collects your billing information directly; we do not store full payment card numbers.

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, and manage your appointments
• Process payments for services
• Send appointment reminders and updates
• Send marketing emails or text messages, only if you’ve opted in
• Improve our website and services

Email & SMS/Text Marketing Consent

If you sign up to receive marketing emails or text messages from us, you are consenting to receive promotional content, appointment offers, and studio updates. Message and data rates may apply for text messages. Message frequency varies.

To opt out of text messages, reply STOP to any message you receive from us at any time. To opt out of emails, click the “unsubscribe” link at the bottom of any marketing email.

Your phone number and consent to receive text messages will not be shared with third parties for their own marketing purposes.

Third-Party Services We Use

We use trusted third-party services to operate our business, including Amelia (appointment booking), Stripe (payment processing), Klaviyo (email and SMS communications), and Google Ads/Analytics (website performance). These providers may process your information according to their own privacy policies.

Cookies & Website Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use our site and to improve your browsing experience. You can disable cookies through your browser settings.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us at:

Jourdain Ink
Posh Salon Suites — Suite #3
6950 Appaloosa Dr
Lakeland, FL 33811
518.932.4916